Project Summary
Interactive branching scenario where learners practice responding to workplace feedback through realistic workplace conversations and decision-making.
At a Glance
Audience: Employees and workplace professionals
Problem: Employees often struggle to respond constructively to workplace feedback in the moment.
Solution: Interactive branching scenario with immediate feedback and realistic consequences.
Tools: Articulate Storyline 360
Skills Demonstrated: Branching Scenarios, Scenario-Based Learning, Communication Skills Training, Storyline Development, Learner-Centered Design
Problem
Employees often struggle to respond to workplace feedback professionally and constructively—especially in the moment.
- Traditional training is often passive and explanation-based.
- Limited opportunities exist to practice communication skills.
- Learners rarely experience consequences before real workplace interactions.
Solution
Designed a focused branching scenario that enables active practice and reflection.
- Simulates a realistic workplace feedback conversation.
- Provides multiple response options at key moments.
- Delivers immediate, targeted feedback.
- Reinforces effective communication strategies.
- Creates a safe, low-risk practice environment.
Designed for onboarding, professional development, and coaching support.
Interaction Design
Designed to promote active learning and reflection.
- Multiple response options at key decision points.
- Branching paths based on learner choices.
- Immediate feedback after each decision.
- Clear cause-and-effect between actions and outcomes.
Learners can explore different approaches while seeing how tone, wording, and professionalism influence workplace outcomes.
My Role
Designed and developed the experience end-to-end.
- Structured decision points and feedback paths.
- Wrote workplace scenarios and response options.
- Designed visuals, slides, and layout in Storyline 360.
- Built triggers, states, and navigation for branching.
- Created feedback layers to reinforce learning.
Design Decisions
Key decisions focused on realism, usability, and learning transfer.
Branching Over Linear Design
- Enabled active decision-making rather than passive content consumption.
- Encouraged learners to experience the consequences of their choices.
Immediate Feedback
- Reinforced learning in the moment and supported reflection before moving forward.
Short, Focused Experience
- Designed for quick completion and easy integration into existing training programs.
Realistic Dialogue
- Increased relevance and transfer to real workplace interactions.
Focused Branching Structure
- Kept decision paths clear and manageable while maintaining meaningful learner choice.
Potential Use Cases
- Communication skills training
- Employee onboarding
- Professional development programs
- Coaching conversations
- Leadership development initiatives
Key Design Insight
Branching scenarios are most effective when learners can safely experience the consequences of their choices.
By making decisions and seeing immediate outcomes, learners build confidence and develop communication strategies they can apply in real workplace situations.
